Services
Meeting needs, exceeding expectations!
Consulting
Services
• Project management.
• Business process discussions (e.g. design/redesign).
• Implementing business process automation.
• Mapping existing processes to solutions utilizing existing or new software tools.
• Maximizing use of existing software tools.
Software
Support
• Installation
• Configuration & Customization
• Training
• Support
• Automated process development.
• Custom report development.
• Custom dashboard development.
• Custom SQL query development.
Database
Support
• All things related to data.
• Imports
• Exports
• Updates
• Migrations
How we charge for our services...
Option 1 - Hourly Services
We operate on an hourly rate, with all work tracked and invoiced. Billing is calculated in 15-minute increments (a quarter hour minimum). We issue invoices for hourly services every four weeks. The timing of your first invoice (which could be anywhere from 1 to 4 weeks after project start) is based on aligning with our standardized monthly billing schedule.
Option 2 - Fixed-price Projects
Scoped and priced for a specific, non-extendable calendar duration (e.g., 4, 8, 12 weeks, etc.). We agree upon the duration and then a fixed-price amount will be provided.
If the fixed-price duration is four weeks or less, the entire project fee will be invoiced upfront. For projects lasting longer than four weeks, a deposit equal to the first four weeks of service is invoiced upfront. The balance will be divided into scheduled installments, invoiced every four weeks until the contract is fulfilled.
Important
- The core advantage of a fixed-price project is that our focus is strictly on maximizing delivery within the contracted calendar duration, not on tracking hours. This structure provides you with cost and schedule certainty for the agreed-upon timeframe.
- Our services succeed through active collaboration. Provided the client delivers required inputs and decisions efficiently, the fixed-price, time-boxed model offers superior value and predictability over hourly rates.
- As a professional services firm, we serve multiple clients. The time block secured by your fixed-price project ensures dedicated attention and progress, but it is not a full-time, 40-hour weekly allocation. We carefully limit our project load to ensure that every client receives our best, focused effort and a consistent standard of high quality.
If you are interested in our services, please contact us to schedule a discussion about your project goals.
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